Can I trust my Carers, Home help or Companion?
It is natural to be a little worried when people come into your home to work. Our promise at Premier Community is that we will do everything in our power to keep you safe.
From our first telephone conversation with prospective employees, Premier Community’s Recruitment Team implements a screening program that includes a comprehensive background check, including enhanced DBS checks. We want to employ candidates who have skills and competence, but also empathy, compassion and kindness, the sort of people you can trust.
You can also be assured we have a robust safeguarding policy, which includes listening carefully to any concerns you may have, with a zero tolerance towards those who betray your trust.
Our Golden Rule is this ‘We will not refer a Carer into your home that we would not welcome into our own homes'.
What if I Don’t Like Our Carer, Home Help, or Companion?
We aware that occasionally there may be legitimate reasons for you not to get on with your carer, it’s very natural not to get on with everyone. If this is the case please don’t hesitate to contact us, we will listen to your concerns and respond if ...
Will my carer’s home helps or companion be on time?
A care plan is an agreement that we make about the support you want to receive, and what you are expecting from that support. It helps those who are caring for you understand a little bit about you, your medical history, the things you find ...
Which is best Home Care or Care Home?
Choosing where you want to live can be arduous and challenging for you and your family. Our article looks at the differences between care at home and care in a residential or nursing home. We are highlighting the benefits and drawbacks of both. We ...
What is Home Help?
Our Home help services can be all that’s needed to remain independent in your own home, someone to come alongside and help with housekeeping and chores such as cleaning, ironing, washing, bed making etc. The sort of Home Help we offer put’s you in ...
What is Home Care?
The sort of Home Care we offer put’s you in control of your services, and with our experience, expertise and variety of options available, we can plan the support and care exactly the way you would like it. Furthermore, adjusting your requirements ...