Dont like my Home Carer

What if I Don’t Like Our Carer, Home Help, or Companion?

We aware that occasionally there may be legitimate reasons for you not to get on with your carer, it’s very natural not to get on with everyone. If this is the case please don’t hesitate to contact us, we will listen to your concerns and respond if needed by changing your carer, home help or companion. 

We will comprehensively review your care, including how you are getting on with your carer, home help or companion after 72 hours, 6 weeks, 6 month and annually. We want to be as flexible and responsive as possible, you or your family can contact us any time by telephone or by using the Digital Care Plan app.

For Further information:

Contact us:   https://www.premiercommunity.co.uk/about-us/contact-us/

Tel. 01623 810100


 


    • Related Articles

    • What is Home Help?

      Our Home help services can be all that’s needed to remain independent in your own home, someone to come alongside and help with housekeeping and chores such as cleaning, ironing, washing, bed making etc.  The sort of Home Help we offer put’s you in ...
    • Will my carer’s home helps or companion be on time?

      A care plan is an agreement that we make about the support you want to receive, and what you are expecting from that support. It helps those who are caring for you understand a little bit about you, your medical history, the things you find ...
    • Can I trust my Carers, Home help or Companion?

      It is natural to be a little worried when people come into your home to work. Our promise at Premier Community is that we will do everything in our power to keep you safe.   From our first telephone conversation with prospective employees, Premier ...
    • Which is best Home Care or Care Home?

      Choosing where you want to live can be arduous and challenging for you and your family. Our article looks at the differences between care at home and care in a residential or nursing home. We are highlighting the benefits and drawbacks of both. We ...
    • What is Home Care?

      The sort of Home Care we offer put’s you in control of your services, and with our experience, expertise and variety of options available, we can plan the support and care exactly the way you would like it.  Furthermore, adjusting your requirements ...