Recent Articles
Living with demential during corona virus - a link for download
Exeter University have developed some useful materials, especially during the lockdowns The coronavirus outbreak has placed a strain on everyone, but especially those of us who are caring for someone living with dementia. Here are some simple tips ...
What time is your Call Centre open?
Our in-house dedicated Call Centre will handle all your calls. We have Call operatatives for everyday enquiries, and ‘live’ on call Care Managers available should Service Users or Carers need assistance or advise. Our Call Centre Times 6am - 10pm 7 ...
Spirituality and Ageing - Life in the Years
Spirituality in aging is not a different spirituality, but a journeyed one, developed in one’s own story and part of the human experience, not exclusively belonging to those in faith groups, but to everyone. As we grow older and our bodies become ...
Attendance Allowance
Attendance Allowance is a benefit for people who have reached State Pension age who need extra help to stay independent due to a disability or illness. The good thing about this benefit is that is non-means tested; it can be paid regardless of ...
Lasting Power of Attorney
Lasting Powers of Attorney are legal document s that allow someone else to make decisions on your behalf, when you are no longer able to, or no longer want to make your own decisions. There are two separate 'Lasting Power of Attorney', one for ...
Popular Articles
What if I Don’t Like Our Carer, Home Help, or Companion?
We aware that occasionally there may be legitimate reasons for you not to get on with your carer, it’s very natural not to get on with everyone. If this is the case please don’t hesitate to contact us, we will listen to your concerns and respond if ...
How Do You Attract Good Staff?
Other providers and Premier Community have wonderful carers we employ, and this is a good thing! Similar to any working professional, suitable carers are attracted to organisations that care about them and the people they serve. Our core ethos is ...
Can I Change My Call Times?
You can request a change of call time as a one-off or regular occurrence, for example, for a hospital visit or social activity, and we will do our very best to accommodate the change. However, it is dependent on space in the Rota, which may take time ...
Can I trust my Carers, Home help or Companion?
It is natural to be a little worried when people come into your home to work. Our promise at Premier Community is that we will do everything in our power to keep you safe. From our first telephone conversation with prospective employees, Premier ...
Can someone be with me when I set up Home Care and for my reviews?
If you want someone with you at our setting up meeting and support reviews, such as family, a close friend, or someone who has cared for you in the past, we would encourage you to do so. It can help us to get all the information we need, and offer ...
This section has a range of articles and frequently asked questions on our home care services. If you cannot find the answer you are looking for please raise a ticket and we will respond as soon as possible